Terms & Conditions



Prices Our prices are based on known costs and projections on December 2005 and are including commissions.

Conditions
of Payment
Payments to be made by cash or by bank transfer.
Full advance payment for services should reach KRUMLOV TOURS as follows:
- Individuals: at least  10 days prior to arrival
- KRUMLOV TOURS escorted tours: at least 14 days prior to arrival

PAYMENT FOR THE LAST MINUTE BOOKING must be processed immediately after the fix confirmation of the booking to the client.

LAST MINUTE BOOKING is booking made 1 to 14 days before arrival


Bankers Ceskoslovenska obchodni banka a.s.

Spicak, Cesky Krumlov, CZ 381 01  Czech Republic
Account No: EU countries only
EUR 202177912 IBAN: CZ4603000000000202177912
BIC :CEKOCZPP


                                  Bookings made by individuals or travel agents (less than 10 people for single booking) 
Cancellation Conditions
7 days prior to arrival .............................. free of charge
6 to 1 day prior to arrival .............................. 50% of total price
less than 1day prior to arrival or no-show ..............................  100% of total price

KRUMLOV TOURS Escorted Tours or Groups (from 15 pers.)
30 days prior to arrival .............................. free of charge
29 - 14 days prior to arrival .............................. 30% of total price
14 - 10 days prior to arrival .............................. 50% of total price
less than 9 days prior to arrival or no-show ..............................  100% of total price

These cancellation conditions DO NOT APPLY FOR THE LAST MINUTE BOOKINGS.


Refunds Refunds for unsatisfactory services provided by KRUMLOV TOURS can be claimed either by the client in person immediately.
The claim must be submitted in writing within 1 month from the claim has occured. Assessment and settlement of claims is carried out according to the rates and procedures outlined by the Czech law. KRUMLOV TOURS  disclaims responsibility for all damages arising from force majeure which prevented company from meeting its commitments.
Force majeure shall mean any circumstances that arise after the contract has been concluded, which the contracting parties could not have foreseen, which could in no way be averted, and which temporarily or permanently prevents KRUMLOV TOURS from meeting its obligations as laid down in the contract.